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As a small business, we hope you understand that we need to protect our business so we will be asking for a 50% holding fee to secure your booking, you will pay the remainder in salon. This is done via a text message before your appointment which will direct you to our safe and secure payment system. We hope you understand that we can't afford no-shows or last minute cancellations. As such, cancellations within 36 hours will be charged 50% of the booking value and no-shows will be charged 100%